The importance of interpersonal skills in a nursing environment
20 February 2010
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Nursing careers should be considered by people who love working in teams. They should have excellent communication skills and be able to get along with their superiors, colleagues or even the most difficult patients. A good nurse would understand the pressures of a stressful hospital environment or clinic. The atmosphere is laden with trauma, pain and suffering. The job is unpredictable and the working hours are not rigid. Nurses need to realize that such an environment is bound to make people stressed and edgy and tempers may be frayed. The nurse would need to be the mediator and the diplomat ensuring that people stay calm and not a single situation goes out of hand. They need to be alert and make not only the patient comfortable but also make sure that everything a doctor may need during his rounds are at hand. A medical organization has no space for an uncoordinated, incompetent and forgetful staff.
Nursing schools or nursing programs often teach their students the importance of getting along with colleagues. With so much suffering, loss and death that nurses go through petty arguments and cold shoulders would add to the stress creating an extremely unhealthy environment and it may even affect the task at hand. Nurses have to work in tandem with everyone including patients. They need to be agreeable and be able to encourage the patient to work with them amicably. They need to work in sync in operation theatres or when treating a patient during a procedure. They have to be able to get along with other nurses and doctors and have a healthy working relationship.
Nursing is about caring and comforting people. They need to enjoy the company of human beings and they would always be surrounded and dealing with people of all generations and personalities. They need to have the finesse to deal with every kind of person and not ruffle any feathers. A loner or some one selfish would never be able to give the due attention and time to some one else. Nurses need to have a compassion for humanity and empathy for suffering patients. They would all be strangers initially and a good nurse will be able to comfort and get along with any type of person who has suddenly been thrust into a cold clinical world of medicine. It is up to the nurse to create a warmer environment and present a friendly face and do their work competently.
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